Frequently Asked Questions
Everything you need to know about your Craft Hub experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start a request.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, Craft Hub is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes across 80% of our current collection.
Can I change or cancel my order?
Orders are processed quickly, but we have a 1-hour window after purchase where you can modify or cancel your order via your account dashboard.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.